Servicing Guide

Published September 9, 2020

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When should the servicer submit a bid to patch/repair the roof during property preservation?

When the cost to patch/repair an area of the roof exceeds the allowable, the servicer must submit a bid to repair. Flat roofs only require a bid to repair as tarps are ineffective in these instances. The Roof Patch / Repair Allowable includes the repair of all portions of the roof including, but not limited to: chimneys, skylights, roof vents, decking, and shingles. However, if damage is caused by a claimable peril (wind, hail, tree fall, etc.), roof tarping is allowed temporarily. The allowable also includes the removal of a tarp that has been previously installed if used in conjunction with repairing the roof.

For additional information please see: Property Preservation Matrix and Reference Guide, Section 5, Initial Securing and Initial Services.

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Customers Recommend Ask Poli

If you have additional questions, Fannie Mae customers can visit Ask Poli to get information from other Fannie Mae published sources.

Guide Resources

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Visit Selling and Servicing Guide Communications and Forms

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