Servicing Guide

Published June 10, 2020

The Servicing Guide is organized into parts that reflect how lenders generally categorize various aspects of their business relationship with Fannie Mae. To begin browsing, select from any of the sections below. You may also download the entire Servicing Guide in PDF format.

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When should the property preservation address posting allowable be used?

The servicer is required to confirm the correct address at the property prior to commencing any preservation work. After confirming the correct address, in the event the address posting is missing, the servicer must use the Address Posting Allowable to put the correct street number(s) on the property. These numbers must be large enough to see clearly from the street and must meet local ordinance/association standards.

For additional information please see: Property Preservation Matrix and Reference Guide, Section 5, Initial Securing and Initial Services.

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