Servicing Guide

Published September 9, 2020

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Will Fannie Mae always reimburse the servicer for property preservation snow removal that is outside of the allowable threshold?

When the servicer decides to address snow removal outside of the allowable threshold and prior to Fannie Mae approval, the servicer should take into account Fannie Mae may not agree with the service and/or cost and may deny and/or modify the request.

When the cost of snow removal services exceeds the allowable, the allowable has been exhausted, or the servicer does not utilize the bid after the fact process, the servicer must submit bids via HomeTracker.

For additional information please see: Property Preservation Matrix and Reference Guide, Section 5, Initial Securing and Initial Services.

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Customers Recommend Ask Poli

If you have additional questions, Fannie Mae customers can visit Ask Poli to get information from other Fannie Mae published sources.

Guide Resources

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Visit Selling and Servicing Guide Communications and Forms

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