The Servicing Guide is organized into parts that reflect how lenders generally categorize various
aspects of their business relationship with Fannie Mae. To begin browsing, select from any of the
sections below. You may also download the entire Servicing Guide in PDF format.
When should the servicer remove a tree during property preservation?
On occasion a tree must be removed for safety reasons. When this occurs, the servicer must submit two (2) bids simultaneously and must only include removal to the stump, not removal of the root system. Bid photos should clearly identify the tree being requested for removal by some sort of marking on the tree (chalk numbers, string, etc.).