Servicing Guide

Published September 9, 2020

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When should the servicer submit a property preservation bid for perimeter over allowable grass cuts?

When the perimeter cut for yard services cannot be completed within the allowable, the servicer must submit bids via HomeTracker. Typical over allowable instances include: local ordinance requirements, close proximity to neighbors/businesses, and/or grass is over three (3) feet high on the majority of the lot.

Refer to Section 2: Technology and Photos within this Property Preservation Guide for bid submission and include the following: lot dimensions, grass height and copy of the local ordinance, if applicable.

For additional information please see: Property Preservation Matrix and Reference Guide, Section 5, Initial Securing and Initial Services.

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