Servicing Guide

Published June 10, 2020

The Servicing Guide is organized into parts that reflect how lenders generally categorize various aspects of their business relationship with Fannie Mae. To begin browsing, select from any of the sections below. You may also download the entire Servicing Guide in PDF format.

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What are Fannie Mae's property preservation requirements for initial and ongoing grass recuts during property preservation?

Each initial and ongoing (recut) yard service includes but is not limited to:

  • Cut grass and remove clippings from sidewalks, driveways and lawns (front, sides, rear, etc.) from the entire property up to one acre.
  • Remove weeds/grass from fence lines, foundation of home, driveways/sidewalks and flower beds without damaging existing plants or flowers.
  • Remove all non-decorative vegetation attached to structure(s) and fencing (including hanging vines).
  • Edge all driveways, walkways and sidewalks.
  • Clear all driveways, walkways and sidewalks of clippings and dirt. Do not blow clippings into neighbor's yard.
  • Remove water, leaves and incidental debris from covered pool/hot tub/spa.
  • Remove all incidental leaves and debris/trash.
  • Clear all debris and weeds from basement window wells.
  • Remove all debris as a result of services from the property.
  • Desert landscaping, rockscape, or low maintenance landscaping includes, but is not limited to, pulling and spraying of weeds, removing tumbleweeds, and trimming grass where necessary.

For additional information please see: Property Preservation Matrix and Reference Guide, Section 5, Initial Securing and Initial Services.

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