The Servicing Guide is organized into parts that reflect how lenders generally categorize various
aspects of their business relationship with Fannie Mae. To begin browsing, select from any of the
sections below. You may also download the entire Servicing Guide in PDF format.
When are exterior initial services expected to be performed during property preservation services?
The servicer is expected to perform all of the Initial Exterior Services within fourteen (14) calendar days from the FTV. When a property securing a Fannie Mae loan includes multiple units, each unit used as collateral for the loan must also have services performed as it becomes vacant.