The Servicing Guide is organized into parts that reflect how lenders generally categorize various
aspects of their business relationship with Fannie Mae. To begin browsing, select from any of the
sections below. You may also download the entire Servicing Guide in PDF format.
What action should the servicer take if the pool cover allowable is not enough to cover a pool?
If the servicer is unable to cover a pool within the allowable, the servicer must submit an over allowable bid via HomeTracker. Refer to Section 2: Technology and Photos within this Property Preservation Guide for bid submission details.