The Servicing Guide is organized into parts that reflect how lenders generally categorize various
aspects of their business relationship with Fannie Mae. To begin browsing, select from any of the
sections below. You may also download the entire Servicing Guide in PDF format.
What property preservation action must the servicer take if any exterior doors allowing access to the interior of the property are missing?
Replace the exterior door with exterior door rated materials and install a door jamb and door hinge protection product. If unable to complete within the allowable, secure with a security door and submit a bid to replace the door.