Servicing Guide

Published September 9, 2020

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Should a vacant notice be posted to a property for property preservation purposes?

An industry best practice is to post a notice at the primary entrance advising any potential occupant that the servicer has information the property is no longer occupied, appears vacant or has been abandoned, and will be securing the property if no response is received prior to posting expiration. A notice should provide clear contact information for either the servicer, the property preservation company, or both, and a projected securing date, not exceeding the fourteen (14) calendar days from FTV.

NOTE: Regardless of the servicer'ss decision to post a notice, initial securing and initial services must be completed within (14) fourteen calendar days from FTV.

If the servicer utilizes a vacancy posting notice to determine vacancy, initial securing and initial services must be completed within seven (7) calendar days of vacancy posting notice expiration AND within fourteen (14) calendar days from the original vacancy indicator.

For additional information please see: Property Preservation Matrix and Reference Guide, Section 5, Initial Securing and Initial Services.

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If you have additional questions, Fannie Mae customers can visit Ask Poli to get information from other Fannie Mae published sources.

Guide Resources

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Visit Selling and Servicing Guide Communications and Forms

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