Servicing Guide

Published September 9, 2020

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Guide Resources

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Visit Selling and Servicing Guide Communications and Forms

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How much time does the servicer have to submit subsequent property preservation bids or additional information?

The servicer has seven (7) calendar days from the Fannie Mae bid response date to submit any requested subsequent bids and/or additional information for reconsideration.

For additional information please see: Property Preservation Matrix and Reference Guide, Section 2, Technology and Photos

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Customers Recommend Ask Poli

If you have additional questions, Fannie Mae customers can visit Ask Poli to get information from other Fannie Mae published sources.

Guide Resources

For a comprehensive list of resources such as access forms, announcements, lender letters, notices and more.

Visit Selling and Servicing Guide Communications and Forms

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