Servicing Guide

Published September 9, 2020

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Loan Servicing Data Utility (LSDU) User Guide 08/07/2020 (SURF to LSDU Comparison Guide)

SURF to LSDU Comparison Guide 

Use Case #1: Logging In    
Use Case #2: View Rejects/Exceptions    
Use Case #3: Key a LAR 96    
Use Case #4: Verify Upcoming ARM Change    
Use Case #5: Manually Correct Reject    
Use Case #6: Verify Successful Recast    
Use Case #7: Actual/Actual Shortage/Surplus Reconciliation    
Use Case #8: Verify Shortage/Surplus Adjustments    
Use Case #9: View Daily A/A Cash Remittance Amounts    

 

Just starting to use LSDU?  Use this guide to get a side-by-side comparison of key processes in SURF and LSDU.  

 

Use Case #1: Logging In

Servicer's Reconciliation Faculty (SURF)

Loan Servicing Data Utility (LSDU):

  1. Open the SURF site.
  2. Click Launch App.
  3. Pick a Seller Servicer Name or enter a Servicer Number.
  4. If needed, click the radio button next to your servicer number.
  5. Click Select Servicer.
  1. Open the LSDU site.
  2. Click Access LSDU.
  3. Enter your Fannie Mae technology user ID and password.
  4. Click SIGN IN.
  5. Click Loan Servicing Data Utility.

 

Use Case #2: View Rejects/Exceptions

Use Case #3: Key a LAR 96


 

 

 

Use Case #4: Verify Upcoming ARM Change

 

Use Case #5: Manually Correct Reject

 

Use Case #6: Verify Successful Recast

Use Case #7: Actual/Actual Shortage/Surplus Reconciliation

 

Use Case #8: Verify Shortage/Surplus Adjustments

 

Use Case #9: View Daily A/A Cash Remittance Amounts

 

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Customers Recommend Ask Poli

If you have additional questions, Fannie Mae customers can visit Ask Poli to get information from other Fannie Mae published sources.

Guide Resources

For a comprehensive list of resources such as access forms, announcements, lender letters, notices and more.

Visit Selling and Servicing Guide Communications and Forms

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