Servicing Guide

Published September 9, 2020

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Loan Servicing Data Utility (LSDU) User Guide 08/07/2020 (Invalid Transaction Search)

Invalid Transaction Search

Downloading Invalid Transaction Data 

Within the Loan Activity Search tab, servicers can search for Invalid Transactions for their selected servicer numbers.  

1.    From the Loan Activity Search tab, select Invalid Transactions.

2.    Select the Servicer Number(s), Transaction Type, and click VIEW TRANSACTION.


3.    LSDU displays the results of the Invalid Transaction Search.

 

Downloading Invalid Transaction Data

1.   To download the data returned on an Invalid Transaction Search, click the DOWNLOAD button on the top right of the search results. 

The download complete banner will display at the top of the screen.

2.    You will have the option to either open or save the download file. The download file is provided in a comma delimited Excel file.   (Your prompts may look different depending upon the browser you use.)

Below is a sample of a downloaded Invalid Transaction Search file:

 

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