Servicing Guide

Published September 9, 2020

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Loan Servicing Data Utility (LSDU) User Guide 08/07/2020 (Table of Contents)

LSDU Overview    

  • Benefits    
  • Browser Requirements       
  • Support    

Logging into LSDU    
LSDU Navigation    

  • Search Tabs    
  • Data Dictionary    
  • Ask Poli™    

Payment (LAR 96) Exceptions Search    

  • Downloading All Loan Details    

Payment & Rate Change (LAR 83) Statuses Search    

  • Downloading Payment & Rate Change (LAR 83) Search Results    

Invalid Transaction Search    

  • Downloading Invalid Transaction Data    

Loan Data Search    

  • Other Loan Data Details    
  • Viewing Loan History    
    • View Payment History    
    • View Transaction History    
    • View Rate and Payment History    
  • Submitting a LAR    

Cash Position Search    

  • Downloading Cash Position Data    
  • Downloading Total P&I Transaction Applied Amount Data    
  • Viewing Cash Received Amount within Cash Position Results    
  • Downloading Cash Received Data    
  • Viewing Cash Adjustments within Cash Position Results    
  • Downloading Cash Adjustments Data    

SURF to LSDU Comparison Guide    

  • Use Case #1: Logging In    
  • Use Case #2: View Rejects/Exceptions    
  • Use Case #3: Key a LAR 96    
  • Use Case #4: Verify Upcoming ARM Change    
  • Use Case #5: Manually Correct Reject    
  • Use Case #6: Verify Successful Recast    
  • Use Case #7: Actual/Actual Shortage/Surplus Reconciliation    
  • Use Case #8: Verify Shortage/Surplus Adjustments    
  • Use Case #9: View Daily A/A Cash Remittance Amounts    
     

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If you have additional questions, Fannie Mae customers can visit Ask Poli to get information from other Fannie Mae published sources.

Guide Resources

For a comprehensive list of resources such as access forms, announcements, lender letters, notices and more.

Visit Selling and Servicing Guide Communications and Forms

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