The loan lookup tool can be located within the Know Your Options site powered by Fannie Mae, in addition to other information.
For more information and to utilize the loan lookup tool, please follow the below link:
Know Your Options - Loan Lookup
COVID-19 UPDATE:
Find out how Fannie Mae is responding.
Guide Resources
For a comprehensive list of resources such as forms, announcements, lender letters, notices and more.
Customers Recommend Ask Poli
AskPoliIf you have additional questions, Fannie Mae customers can visit Ask Poli to get information from other Fannie Mae published sources.
Download PDF Guide
You can also download the printable ~800 page PDF, which include links.
- Doing Business with Fannie Mae
- Escrow, Taxes, Assessments, and Insurance
- Mortgage Loan Payment Processing, Remitting, Accounting, and Reporting
- Providing Solutions to a Borrower
- Default-Related Legal Services, Bankruptcy, Foreclosure Proceedings, and Acquired Properties
- Servicing Guide Procedures, Exhibits, Quick Reference Materials, and Change Control Log
How do I know if my mortgage is a Fannie Mae-owned loan?
Have You Tried Ask Poli?
Poli knows. Just ask.
Ask Poli features exclusive Q&As and
more—plus official Selling & Servicing
Guide content.
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AskPoli
Customers Recommend Ask Poli
If you have additional questions, Fannie Mae customers can visit Ask Poli to get information from other Fannie Mae published sources.
Guide Resources
For a comprehensive list of resources such as access forms, announcements, lender letters, notices and more.
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