A servicer may instruct its external auditors to contact Fannie Mae directly about providing confirmation of the servicer's portfolio composition and outstanding balances as they are carried in Fannie Mae's records. Fannie Mae will respond to such requests as promptly as possible although there can be a delay of up to one month.
The request for audit confirmation must be sent to: investor_Reporting_Group_Mailbox@FannieMae.com.
All requests for audit confirmations must include the information shown in the following table.
For more information see Investor Reporting Manual Chapter 1, General Requirements.