Servicing Guide

Published September 9, 2020

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Servicer Expense Reimbursement Job Aid (4/15/2020) Table of Contents

Table of Contents  

Servicer Expense Reimbursement Job Aid

General Information  

  • Servicer Expense Process Flow
  • When to Submit an Expense Reimbursement Claim  
    • Initial and Supplemental Claims
    • Final Claim
  • Where to Submit an Expense Reimbursement Claim
  • Fannie Mae Expense Reimbursement Reviews
    • Pre-Payment Review
    • Post-Payment Review
  • Payment Information

Expense Types

  • Expenses for FHA, VA or Rural HUD Reimbursement
  • Expenses for Third Party Sales
  • Attorney’s Fees and Costs
    • Attorney Transfers
    • Bankruptcy Fees
    • Court Costs
    • Deed-in-Lieu (DIL) Doc Prep Fees
    • Filing Costs
    • Foreclosure Fees
    • Mediation
    • Publication Costs
    • Recording Costs
    • Recording Fees for Paid Off Loans
    • Sales Tax on Legal Fees
    • Service Costs
    • Sheriff’s Fees & Costs
    • Title Costs
  • Cash for Keys / DIL Relocation Expense
  • Condominium Owner’s Association (COA) / Homeowner’s Association (HOA) Dues and Other Expenses
  • Cooperative Corporation (Co-Op) Expenses
  • Escrow Expenses
  • Ground Rent
  • Liens
  • Mortgage Insurance
  • Non-Recoverable Advances
  • Property Inspections
  • Property Preservation
  • Technology Fees
  • Utilities
  • Vacant Property Registration (VPR)
  • Valuations

Helpful Information

  • Line Item Search Tool (LIST)
  • Black Knight, Inc. (BKI) Desktop Batch Upload Function
  • Fannie Mae Learning Center
  • Fannie Mae Servicing Solutions
  • Inquiry Response Tool (IRT)
  • Expense Reimbursement Dashboard
  • Common Exceptions in Claims

Frequently Asked Questions

  • General Submission Q&As
  • Expense Q&As
  • System Q&As

 

 

 

 

 

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If you have additional questions, Fannie Mae customers can visit Ask Poli to get information from other Fannie Mae published sources.

Guide Resources

For a comprehensive list of resources such as access forms, announcements, lender letters, notices and more.

Visit Selling and Servicing Guide Communications and Forms

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