Expense Reimbursement Dashboard
Frequently Asked Questions
July 12, 2019
The Expense Reimbursement Dashboard report allows servicers to view expenses associated with Fannie Mae loans submitted for reimbursement over the last rolling 13 month period, as well as analyses on statuses, quantity and monetary volumes. This document provides responses to common questions related to the Expense Reimbursement Dashboard.
Access to the Dashboard
Questions and answers in this section, as well as additional FAQs regarding Fannie Mae Connect, can be found within the Fannie Mae Connect FAQs at https://www.fanniemae.com/content/faq/fm-connect-faqs.pdf
If you still are unable to gain access to Fannie Mae Connect or this specific report after following the directions in this document, please contact Servicing Support Center:
Phone: 1.800.2FANNIE (232.6643), Option 1, then 3