The servicer may submit requests for expense reimbursement through the 571 claims process as soon as the expense is incurred; Fannie Mae does not limit the number of supplemental claims. Refer to Servicing Guide E-5-01, Requesting Reimbursement for Expenses before submitting requests for expense reimbursement. Additionally, the following link provides more information on Fannie Mae’s expense reimbursement processes and provides related job aids.
Note: This FAQ is from the Fannie Mae COVID-19 Frequently Asked Questions.
See below for more information on COVID-19: