No additional documentation other than the borrower’s attestation to a financial hardship caused by the COVID-19 pandemic is required for a forbearance plan.
See below for more information on COVID-19:
COVID-19 UPDATE:
Find out how Fannie Mae is responding.
Guide Resources
For a comprehensive list of resources such as forms, announcements, lender letters, notices and more.
Customers Recommend Ask Poli
AskPoliIf you have additional questions, Fannie Mae customers can visit Ask Poli to get information from other Fannie Mae published sources.
Download PDF Guide
You can also download the printable ~800 page PDF, which include links.
- Doing Business with Fannie Mae
- Escrow, Taxes, Assessments, and Insurance
- Mortgage Loan Payment Processing, Remitting, Accounting, and Reporting
- Providing Solutions to a Borrower
- Default-Related Legal Services, Bankruptcy, Foreclosure Proceedings, and Acquired Properties
- Servicing Guide Procedures, Exhibits, Quick Reference Materials, and Change Control Log
What documentation is needed to prove a COVID-19 related hardship?
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Customers Recommend Ask Poli
If you have additional questions, Fannie Mae customers can visit Ask Poli to get information from other Fannie Mae published sources.
Guide Resources
For a comprehensive list of resources such as access forms, announcements, lender letters, notices and more.
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